We deliver world-class inbound, outbound, and back-office services designed to scale your business efficiency and customer satisfaction.
Tailored customer support and technical solutions engineered to boost productivity.
24/7 dedicated support desk handling inquiries, dispute resolutions, and premium client care loops seamlessly.
Strategic cold outreach, verification pipelines, and customer acquisition campaigns driven by conversions.
Data archiving, premium CRM logging infrastructure administration, and level 1-3 technical support desks.
Monitor campaigns live with our intelligent agent routing architectures and metrics logs.
Our command center offers complete visualization of active calls, waiting queues, and individual representative performance matrices instantly.
Get automated end-of-day CDR logs, conversion attribution data, and predictive auto-dialer drop ratios structured for C-level transparency.
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UniTech OSP is a premium BPO provider operating with high-grade infrastructure assets. We understand that seamless communication channels build enterprise value. Our execution parameters center around strict SLA adherence.
Secure Data Architecture: Compliance protected operations framework.
99.9% Connectivity Runtime: Fully redundant backup power and bandwidth infrastructure.
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Reach out directly via call, WhatsApp or visit our social media profile portals.
+92 347 0425192
@unitechosp
Allama Iqbal Town, Lahore, Pakistan