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Who We Are

Driven by Quality, Powered by Technology

UniTech OSP Private Limited helps businesses run reliable calling operations through dialer services, dashboards, support teams, and custom software solutions.

Who We Are

Driven by Quality, Powered by Technology

UniTech OSP is a premium BPO and dialer service provider operating with high-grade infrastructure assets. We understand that seamless communication channels build enterprise value, and our execution model centers around strict SLA adherence, secure data architecture, and reliable campaign operations.

Secure Data Architecture

Compliance-protected operations framework.

99.9% Connectivity Runtime

Redundant backup power and bandwidth infrastructure.

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Enterprise Scaling Benchmarks

First Call Resolution (FCR)94%
Lead Conversion Efficiency88%

Our Core Expertise

Tailored Customer Support and Technical Solutions

Engineered to boost productivity, improve campaign control, and support high-volume customer communication operations.

Inbound Customer Care

24/7 dedicated support desk handling inquiries, dispute resolution, customer assistance, and premium client care loops seamlessly.

Outbound Lead Generation

Strategic cold outreach, verification pipelines, and customer acquisition campaigns driven by conversion-focused calling operations.

Back Office & IT Support

Data archiving, CRM logging, infrastructure administration, and level 1–3 technical support desks for operational continuity.

Head Office

426 Pak Block, Allama Iqbal Town, Lahore, Pakistan

Call / WhatsApp: +92 347 0425192